Quality Assurance

Quality Partners are formal mentoring programs and organizations that have participated in the National Quality Mentoring System (NQMS), have demonstrated a high level of adherence to quality standards and are committed to continuous improvement.

National Quality Mentoring System (NQMS)

The National Quality Mentoring System (NQMS) provides a structured, systematic process for assessing the quality of a mentoring program’s practices in alignment with the Elements of Effective Practice for Mentoring. NQMS gives youth mentoring programs a meaningful indicator of quality and lends credibility to individual programs to help them attract resources and support. It also helps families and volunteers feel confident about participating in a mentoring program that meets national quality standards.

NQMS is 6-9 month process for mentoring programs, and includes the following core components:

  • An online self-assessment survey completed by the mentoring program, with questions about program operations, management, and evaluation
  • A review and summary prepared by MENTOR North Carolina based on the program’s self-assessment
  • An assessment review meeting between MENTOR North Carolina and the mentoring program
  • The development of goals and a work plan for the program to make quality improvements with the help of training and support from MENTOR North Carolina

Programs that participate in NQMS have the opportunity to receive a quality designation, and be featured by MENTOR North Carolina as a quality partner.

For more information on the NQMS process and how to become a Quality Parter, contact Bud Lavery (blavery@mentornc.org), Director of Technical Assistance and Leadership Development. 

MENTOR North Carolina Quality Partners

  1. Fathers on the Move
  2. Boomerang Youth